This Privacy Policy explains how AgenticServices (“we”, “us”, “our”), a sole proprietorship operated by Ravi Kumar Maurya and based in Kolkata, West Bengal, India, collects, uses, and protects information when you visit agenticservices.in or use our services.
1. Information We Collect
- Contact information you provide voluntarily — name, email address, phone number, and company details — when you email us, request a quote, or start a trial.
- Project information — content, documents, or data you share so we can deliver the services you request.
- Payment information — processed securely by our payment partner Razorpay. We do not collect or store your full card, UPI, or bank details on our servers.
- Usage data — basic analytics such as pages visited and device/browser type, collected via tools like Google Analytics to improve the website.
2. How We Use Your Information
- To respond to enquiries and provide the services you request.
- To process payments, trials, and subscriptions.
- To send service-related communication such as confirmations, invoices, and support.
- To improve our website, services, and customer experience.
- To comply with legal and regulatory obligations.
3. Payment Processing
All online payments are handled by Razorpay, a PCI-DSS compliant payment gateway. When you make a payment, your card/UPI/banking information is collected and processed directly by Razorpay under their own privacy and security policies. We receive only the transaction status and limited details needed to fulfil your order.
4. Sharing of Information
We do not sell or rent your personal information. We share data only with trusted service providers who help us operate, such as our payment gateway (Razorpay), hosting provider (Google Firebase), and analytics tools — and only to the extent necessary. We may also disclose information where required by law.
5. Cookies & Analytics
Our website may use cookies and similar technologies for analytics and to remember preferences. You can control cookies through your browser settings; disabling them may affect some functionality.
6. Data Security
We apply reasonable technical and organisational measures to protect your information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, or reporting requirements.
8. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us. We will respond within a reasonable timeframe in accordance with applicable law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page with a revised “Last updated” date.
10. Contact Us
For any privacy-related questions, contact us at agenticservices21@gmail.com or +91 70520 67066. See our Contact page for full details.